At 99qb we believe you have a right to know exactly what data we collect about you, why we collect it, and how we protect it. This policy is written in plain language — not legal jargon — because we want you to actually read it and understand it.
Privacy at a Glance
Before you dive into the full policy below, here are the principles that guide every data decision 99qb makes. These aren't aspirations — they're commitments we hold ourselves to every day.
Your personal information at 99qb is never sold, rented, or traded to any third party for commercial purposes. Full stop. It exists to serve you as a player — not to generate a separate revenue stream for us.
99qb only collects data that is genuinely necessary. We don't ask for your father's name, your school history, or your salary. We collect what we need to run your account, verify your identity, and process your payments — and nothing more.
All data transmitted between your browser or mobile device and 99qb is encrypted using TLS 1.3. Stored data — including your CNIC details and payment information — is encrypted at rest using AES-256. Industry-standard security that your bank uses.
You can access your data, correct inaccuracies, request deletion, and restrict processing. These aren't theoretical rights — 99qb has a dedicated process to fulfil them and a support team that understands how. Email us and we respond within 30 days.
Where 99qb uses third-party service providers — such as payment processors or game software suppliers — those providers access only the data they need to perform their specific function. They are contractually bound to the same privacy standards 99qb applies.
Promotional emails and SMS messages from 99qb are opt-in. You can unsubscribe at any time from within your account settings or by replying STOP to any SMS. Opting out of marketing has no effect on your account functionality or withdrawal rights.
Questions about your data?
support@99qb.app99qb is an online gaming platform operating at https://99qb.app. We provide sports betting, casino games, poker, crash games, and related entertainment services to registered adult players. For the purposes of this Privacy Policy, 99qb is the data controller — meaning we determine why and how your personal data is processed.
If you have any questions, concerns, or requests relating to your personal data and how 99qb handles it, you can contact our privacy team at any time:
Email: support@99qb.app — mark your subject line "Privacy Request" for fastest routing. We respond to all privacy-related enquiries within 30 days, and typically much sooner.
This Privacy Policy applies to all personal data collected through the 99qb website, mobile browser interface, and any related services. By registering an account or using our platform, you acknowledge that you have read and understood this policy.
99qb collects personal data in the following categories. We only collect what is genuinely necessary for the purposes described in this policy.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Registration & KYC verification |
| Contact Data | Mobile number, email address, city/province of residence | Registration |
| Financial Data | Easypaisa/JazzCash account number, bank account details, transaction history, deposit and withdrawal records in PKR | Payment processing & KYC |
| Account Activity Data | Bet history, game session logs, wager amounts, win/loss records, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser version, operating system, session timestamps | Automatically on site visit |
| Communication Data | Live chat transcripts, email correspondence, support ticket records | When you contact support |
| Verification Documents | Scanned or photographed CNIC, utility bills, payment method screenshots | KYC verification process |
99qb does not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health information, or biometric data unless specifically required by law and with your explicit consent.
Most of your personal data at 99qb is collected directly from you during registration, KYC verification, payment processing, and when you contact our support team. This includes your name, contact details, CNIC number, payment account information, and any documents you upload to complete identity verification.
When you access the 99qb platform, we automatically collect certain technical data about your device and session. This includes your IP address, the type of device and browser you are using, the pages you visit, the time and duration of your sessions, and error or performance data. This information is collected to ensure the platform operates correctly and to detect fraudulent or suspicious activity.
In some cases, 99qb may receive personal data about you from third parties. For example, our payment processing partners (such as Easypaisa or JazzCash) may confirm transaction details; identity verification service providers may confirm the validity of your CNIC; and our fraud prevention tools may cross-reference data against publicly available databases to verify account information. We use data received from third parties only in connection with the purpose for which it was provided.
99qb uses your personal data for the following specific purposes:
99qb processes your personal data on the following legal grounds:
Your consent matters: Where 99qb relies on your consent to process data, we will always make the consent request clear and distinct. Withdrawing consent is always free, straightforward, and does not affect your ability to use the platform.
99qb does not sell, rent, or trade your personal data. We share it only in the following limited circumstances, and only to the extent necessary:
When you make a deposit or request a withdrawal, your financial details are shared with the relevant payment processor — Easypaisa, JazzCash, NayaPay, SadaPay, your bank for IBFT, or Visa/Mastercard network providers. These parties are authorised data processors acting under contractual obligations to handle your data securely and solely for payment purposes.
99qb uses authorised third-party KYC service providers to verify the authenticity of identity documents and confirm CNIC validity. Your documents are shared with these providers only for the duration of the verification process and are not retained by them beyond that purpose.
Live casino and RNG game providers such as Evolution Gaming, Ezugi, and Pragmatic Play receive minimal technical data — typically a session token and anonymised player ID — to deliver their game content to your 99qb session. They do not receive your name, CNIC, or payment details.
If 99qb is required by law, court order, or lawful authority to disclose your personal data, we will comply with that obligation. Where we are legally permitted to do so, we will notify you of such a request before disclosing your data.
In the event that 99qb undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify registered players via email if such a transfer affects the handling of their personal data, and we will ensure any transferee is bound by equivalent privacy protections.
The 99qb platform uses cookies and similar tracking technologies to deliver its services, maintain your login session, and understand how the platform is being used. When you first visit 99qb, you will be presented with a cookie consent notice that explains your choices.
These cookies are essential for the 99qb platform to function. They maintain your login session, remember your language preference, and enable core security features. They cannot be disabled without causing the platform to malfunction. No consent is required for these cookies.
With your consent, 99qb uses analytics cookies to understand how players navigate the platform — which pages are visited most, where technical errors occur, and which features are used frequently. This data is used in aggregate to improve the platform and is not linked to your individual identity.
With your consent, 99qb may use cookies to measure the effectiveness of our own promotional campaigns. These cookies do not track you across other websites and are not used by third-party advertisers. 99qb does not use cross-site advertising trackers.
You can review and update your cookie preferences at any time via the Cookie Settings option in the platform footer. You may also delete cookies through your browser settings. Note that disabling non-essential cookies will not affect your ability to use the core 99qb platform.
99qb retains your personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. The following general retention periods apply:
When your data reaches the end of its retention period at 99qb, it is either securely deleted or permanently anonymised so that it can no longer be linked to you as an individual.
Protecting your personal data is a core operational priority at 99qb. We implement the following security measures across the platform:
While 99qb implements robust security measures, no internet-based platform can guarantee absolute security. You also have a role in keeping your account secure — use a strong, unique password, enable 2FA, and never share your login credentials with anyone.
As a 99qb player, you have the following rights in relation to your personal data. To exercise any of these rights, email support@99qb.app with the subject line "Data Rights Request" and we will respond within 30 days.
Request a copy of all personal data 99qb holds about you, including account history, bet records, and KYC information.
Request correction of any inaccurate or incomplete personal data on your account. Some changes — like name corrections — require supporting documentation.
Request deletion of your personal data where it is no longer necessary, consent has been withdrawn, or it was processed unlawfully. Note: legal retention obligations may prevent full deletion.
Request that 99qb restricts processing of your data — for example, while accuracy is disputed or an objection is being assessed.
Request your personal data in a structured, commonly used, machine-readable format so you can transfer it to another provider.
Object to processing based on legitimate interests, including direct marketing. We will stop processing unless we have compelling legitimate grounds that override your interests.
Response commitment: 99qb will acknowledge all data rights requests within 5 working days and provide a full response within 30 days. Complex requests may be extended by up to an additional 60 days — we will inform you if this is the case and explain why.
99qb is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes an age declaration and we verify age through KYC documentation before any withdrawal is processed.
If you are a parent or guardian and you believe your child has registered an account at 99qb without your knowledge, please contact support@99qb.app immediately. We will investigate and, if confirmed, close the account, return any deposits, and permanently delete all data associated with the minor's account.
99qb also encourages parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. This is a joint responsibility that we take seriously at 99qb, and we support initiatives that keep gambling away from young people.
99qb may update this Privacy Policy from time to time to reflect changes in the law, our data practices, or the services we offer. We will always publish the updated policy on this page with a new effective date at the top.
For material changes that significantly affect your rights or the way we use your data, we will provide advance notice by email to your registered address or via a prominent in-platform notification, giving you at least 14 days to review the changes before they take effect.
If you continue to use the 99qb platform after the effective date of an updated Privacy Policy, you are considered to have accepted the updated terms. If you disagree with any changes, you may close your account and request deletion of your personal data before the new policy takes effect.
Previous versions of this policy are available on request by emailing support@99qb.app.
99qb takes privacy seriously and we welcome questions, concerns, and feedback. If you want to exercise your data rights, raise a concern about how we have handled your personal data, or simply understand something in this policy better, please get in touch:
support@99qb.app
Subject: "Privacy Request"
Response within 5 working days
Available 24/7 from any page on the 99qb platform. Ask to speak with a Privacy specialist if needed.
Privacy requests acknowledged within 5 working days. Full response guaranteed within 30 days.
Related policies: Terms and Conditions | Responsible Gaming — all form part of the complete framework governing your 99qb account.
Register your 99qb account today. Deposit from Rs 200 via Easypaisa or JazzCash. Your data stays yours — encrypted, secure, and never sold. Pakistan's most trusted online betting platform is waiting for you.
18+ only. Please gamble responsibly. See our Terms and Conditions for full account rules.